Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you and RevOG, Inc. ("RevOG," "we," "us," or "our") governing your access to and use of the RevOG platform, including the Track sales analytics dashboard, the Target customer relationship management system, and all related services, APIs, and documentation (collectively, the "Service").

RevOG is a multi-tenant software-as-a-service platform built for wholesale sales organizations. The Service enables companies to connect wholesale platform data, analyze sales performance, and manage dispensary accounts and sales team activity.

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service. Please read these Terms carefully before using the platform.

To use the Service, you must be at least 18 years of age and have the legal capacity to enter into a binding agreement. If you are using the Service on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, in which case "you" refers to both you individually and the entity you represent.

You further represent that your use of the Service complies with all applicable federal, state, and local laws and regulations, including those specific to your industry and jurisdiction. RevOG does not guarantee that the Service is appropriate or available for use in all jurisdictions, and accessing the Service from territories where its use is illegal is prohibited.

To access the Service, you must create an account through our authentication provider. Accounts are managed through a third-party identity and authentication service, which handles user registration, login, multi-factor authentication, and session management.

The Service operates on an organization-based multi-tenancy model. Each account is associated with one or more organizations, and access to data within the platform is scoped to the organization context of your active session. You are responsible for ensuring that only authorized individuals within your organization have access to your account and organizational data.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify RevOG immediately of any unauthorized use of your account or any other breach of security. RevOG will not be liable for any loss or damage arising from your failure to safeguard your account credentials.

You may not share your account credentials with third parties, use another user's account without permission, or create multiple accounts for the purpose of circumventing usage limits or other restrictions imposed by RevOG.

The RevOG platform consists of two primary products designed specifically for sales organizations:

Track is a sales analytics dashboard that connects to wholesale platforms such as Apex Trading via API integrations. Track automatically ingests sales order data and transforms it into performance reporting dashboards covering customers, products, sales representatives, revenue trends, and accounting data. Track provides leadership with real-time visibility into sales performance without manual data exports or spreadsheet manipulation.

Target is a customer relationship management system purpose-built for sales teams. Target enables sales representatives to manage dispensary accounts and contacts with parent-child relationship structures, track daily sales activities and interactions, set and monitor revenue targets, and organize their workflow around territory-based account management. Target is designed to mirror how companies actually sell rather than imposing generic pipeline-based CRM workflows.

RevOG reserves the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We will make commercially reasonable efforts to notify you of material changes to the Service in advance.

Access to the Service requires a paid subscription. Subscription plans, pricing, and feature availability are described on our website and may be updated from time to time. All fees are quoted in United States dollars unless otherwise specified.

Payment processing is handled through Stripe, a third-party payment processor. By subscribing to the Service, you authorize RevOG and Stripe to charge your designated payment method on a recurring basis according to the billing cycle of your selected plan (monthly or annual). You are responsible for providing accurate and current payment information and for ensuring that your payment method remains valid throughout the subscription period.

Subscription fees are billed in advance for each billing period. Unless otherwise stated, subscriptions automatically renew at the end of each billing period at the then-current rate. You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of the current billing period, and you will retain access to the Service until that date.

RevOG does not provide refunds for partial billing periods, unused time on a subscription, or downgrade to a lower-tier plan mid-cycle, unless required by applicable law. RevOG reserves the right to change subscription pricing upon 30 days' written notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.

You retain all right, title, and interest in and to any data you submit, upload, or transmit through the Service, including but not limited to sales order data, customer information, dispensary account records, product data, revenue figures, and sales activity logs ("Customer Data"). RevOG does not claim ownership of your Customer Data.

By using the Service, you grant RevOG a limited, non-exclusive, worldwide, royalty-free license to access, use, process, store, transmit, and display your Customer Data solely for the purposes of providing, maintaining, and improving the Service, providing customer support, and fulfilling our obligations under these Terms. This license terminates when you delete your Customer Data or when your account is terminated, subject to any legally required retention periods.

RevOG may generate anonymized, aggregated, and de-identified data derived from your use of the Service that does not identify you or any individual ("Aggregated Data"). RevOG may use Aggregated Data for analytics, benchmarking, product improvement, and other lawful business purposes. Aggregated Data is owned by RevOG and is not considered Customer Data.

Your use of the Service is subject to our Acceptable Use Policy, which is incorporated into these Terms by reference. You agree to comply with the Acceptable Use Policy in its entirety.

Without limiting the foregoing, you agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law or regulation
• Attempt to gain unauthorized access to any portion of the Service, other accounts, or systems connected to the Service
• Interfere with or disrupt the integrity or performance of the Service or the data contained therein
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying algorithms of the Service
• Use the Service to transmit any malware, viruses, or other harmful code
• Resell, sublicense, or redistribute access to the Service without RevOG's prior written consent
• Use automated tools, bots, or scripts to access the Service in a manner that exceeds reasonable use or circumvents rate limits
• Submit false, misleading, or fraudulent data to the Service

RevOG reserves the right to suspend or terminate your access to the Service if we determine, in our sole discretion, that you have violated these Terms or the Acceptable Use Policy.

The Service, including all software, code, algorithms, user interfaces, designs, documentation, trademarks, logos, and other materials provided by RevOG (collectively, "RevOG Property"), is owned by RevOG or its licensors and is protected by copyright, trademark, trade secret, and other intellectual property laws. Nothing in these Terms grants you any right, title, or interest in RevOG Property except for the limited right to access and use the Service in accordance with these Terms.

You may not copy, modify, distribute, sell, lease, or create derivative works based on RevOG Property without RevOG's express prior written consent. The RevOG name, logo, and all related product names (including Track and Target) are trademarks of RevOG, Inc. You may not use these marks without our prior written permission.

As stated in Section 6, you retain all ownership rights to your Customer Data. These Terms do not transfer any intellectual property rights in your Customer Data to RevOG beyond the limited license described therein.

The Service may integrate with or connect to third-party platforms, including but not limited to wholesale platforms such as Apex Trading, payment processors, authentication providers, and analytics services. These integrations are provided to enhance the functionality of the Service, including the automated ingestion of sales order data from wholesale platforms into your Track dashboards.

Your use of any third-party integration is subject to the applicable third party's terms of service and privacy policy. RevOG is not responsible for the availability, accuracy, completeness, or reliability of data or services provided by third parties. RevOG does not endorse and is not liable for any acts or omissions of third-party providers.

By enabling a third-party integration, you authorize RevOG to access and retrieve data from the connected platform on your behalf, in accordance with the permissions you have granted. You are responsible for ensuring that you have the necessary rights and permissions to share data from third-party platforms with RevOG through these integrations.

RevOG may add, modify, or remove third-party integrations at any time. We will make commercially reasonable efforts to notify you of changes to integrations that materially affect the Service.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL REVOG, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF REVOG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, REVOG'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO REVOG IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. REVOG DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

RevOG does not guarantee the accuracy or completeness of sales data ingested from third-party wholesale platforms or any analytics derived therefrom. You acknowledge that data quality depends on the accuracy and timeliness of data provided by third-party sources.

You agree to indemnify, defend, and hold harmless RevOG, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use of or access to the Service
• Your violation of these Terms or any applicable law
• Your Customer Data, including any claim that your Customer Data infringes or misappropriates a third party's intellectual property rights or violates applicable privacy laws
• Your use of third-party integrations, including the sharing of data between the Service and connected wholesale platforms
• Any dispute between you and a third party arising from your use of the Service

RevOG reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. You agree not to settle any such matter without RevOG's prior written consent.

Either party may terminate these Terms at any time. You may terminate your account by canceling your subscription and contacting us at legal@revog.com to request account deletion.

RevOG may suspend or terminate your access to the Service immediately, without prior notice or liability, if you breach these Terms, fail to pay subscription fees when due, or if we determine that your continued use of the Service poses a risk to the Service, other users, or RevOG.

Upon termination, your right to access and use the Service will cease immediately. RevOG will retain your Customer Data for a period of thirty (30) days following termination, during which time you may request an export of your data. After the 30-day data export period, RevOG reserves the right to delete all Customer Data associated with your account, and RevOG shall have no obligation to maintain or provide access to such data.

The following sections of these Terms shall survive termination: Data Ownership, Intellectual Property, Limitation of Liability, Indemnification, Governing Law, and any other provisions that by their nature are intended to survive termination.

RevOG reserves the right to modify these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page and notify you through one or more of the following methods: an in-app notification within the Service, an email to the address associated with your account, or a prominent notice on our website.

Your continued use of the Service after the effective date of any modifications constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the Service and cancel your subscription before the changes take effect.

We encourage you to review these Terms periodically to stay informed of any updates. Material changes will not apply retroactively and will become effective no sooner than fourteen (14) days after they are posted, except for changes addressing legal requirements, which may take effect immediately.

These Terms shall be governed by and construed in accordance with the laws of the State of [State], without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms or the Service shall be brought exclusively in the state or federal courts located in [State], and you consent to the personal jurisdiction of such courts.

Any dispute arising under these Terms that cannot be resolved through good-faith negotiation between the parties within thirty (30) days shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in [State], and the arbitrator's decision shall be final and binding. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.

If you have any questions about these Terms of Service, please contact us at: